Inter-operator OSS interfaces

Written on 4:16 PM by ooe

The quality of service experienced by the end-user is highly dependent on the ability of all parties to provide, maintain and bill for LLU services in a cost-effective manner at high volume levels. Close co-operation between operators is required both at initial service provision and during any maintenance activity that may be required. It was recognised that a high degree of automation would be required to support large volumes of loops. This required that LLU operators be able to connect their operational support systems to BT's computer systems which were not designed to support LLU. Over 20 major computer systems were impacted and the integration task was one of the most complex undertaken since BT first installed customer care and billing systems in the 1980s.